This article relates to our Simple Sign-On (SSO), Surp4ss! and IDx (The Identity Exchange) products.
There are two different synchronization flows within the IAM Cloud platform.
- Real-time flows. Flows that are instant (or close to instant) for critical functions
- Bulk flows. Flows that work periodically on schedules, e.g. every 30-120 minutes.
Real-time flows:
Password updates and account disablements use our real-time flow system for instant updates. This means that if an account is blocked or disabled or a user resets their password, it will be instantly synchonized by IAM Cloud.
Bulk flows:
Bulk flows are used for common lesser priority actions that normally don't require such a rapid response. These include:
- New user creations
- New group creations
- Attribute changes
- Group membership changes
These changes are typically processed every 1-2 hours.
If you have any questions or think there may be an issue with synchronization in your environment, please contact support@iamcloud.com