A user account is synced to 365, the CDC and looks ok in FIM but isn't in the portal.
MetaDB script runs on DC2. This hasn't picked up the account.
Check the meta DB tasks is enabled in task scheduler
Run the script manually in PowerShell. It's found in C:\IAM Cloud\MetaDB
To check it's worked the user should have an IACMetaDBGuid
And be in the portal