When users create a password there are certain characters that are restricted.


Currently the following Characters are not permitted when creating passwords.  If any of these characters are used in a password the user will be presented with the below error:

We are working on adding these in the near future.

1. Pound sign (£)

2. Full Stop (,)

3. Apostrophe (')

If you identify any further problems when creating a password please contact our support teams who will be happy to help.

IAM Cloud's Technical SupportTeam. 


Support Portal:

Email us:

Phone (UK): +44 118 324 0000 

Phone (US): +1 914 495 1298