Our new improved Self Service Password Reset service is here!

This service is available at no extra cost to all federated customers.  This service greatly reduces the burden on your IT team allowing end users to reset their password themselves via 4 convenient methods:


1. By SMS

2. By Email

3. Security Questions 

4. Known password Reset


For information on how to activate this feature please review the below Article: 


https://support.iamcloud.com/solution/articles/12000042271-how-to-activate-the-iam-cloud-self-service-password-reset-service


Or we have a full deployment guide you can download from our Resource Centre


http://resources.iamcloud.net/downloads/documents/Self_Service_Password_Reset_Guide.pdf


 

If you need any assistance please do not hesitate to contact our Technical Support Team:

 

IAM Cloud's Technical Support Team. 

 

Support Portal: http://support.iamcloud.com

Email us: support@iamcloud.com

Phone (UK): +44 118 324 0000 

Phone (US): +1 914 495 1298


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