IF YOU HAVE IP RESTRICTIONS IN YOUR FIREWALL PLEASE READ THE INSTRUCTIONS BELOW

PLEASE NOTE: IF YOU HAVE IP RESTRICTIONS IN YOUR FIREWALL PLEASE READ THE INSTRUCTIONS BELOW. IF YOU HAVE NO IP ADDRESS RESTRICTIONS THEN YOU CAN IGNORE THE EMAIL. 



Due to required infrastructure maintenance taking place on 
the weekend of the 6th July 2018 we require that customers using the IAM Cloud identity and federation service add the following new IP addresses to their firewall which will ensure there is no disruption to the identity service.
 Failure to apply this change in time will not affect authentication, however it will prevent new identity changes from being applied after the 6th July. We recommend you add these new IP addresses along side the existing ones until after the maintenance window when the old ones can be removed.  


For EU and non-US customers

You will likely have 2 outbound firewall rules from your Domain Controller:

Rule 1:
40.113.93.91  Port 1433   
We recommend this is not restricted by IP address as we do not have control of this IP. If your firewall supports DNS based rules then you can allow 
njg4p9ofa0.database.windows.net instead. 

Rule 2:
168.63.66.81 Port 1268
You may have allowed access to this specific address or allowed all access outbound over ports 1268 and 1433. If the latter is true, no further action is required. If you have limited the rule to the specific IP on port 1268, then you need to add a new IP 40.115.99.145.Please enter this IP address in addition to the existing IP 168.63.66.81. Only delete the address 168.63.66.81 after our maintenance is complete.


 For US and Canadian customers

You will likely have 2 outbound firewall rules from your Domain Controller:
Rule 1:
40.121.158.30  Port 1433 
We recommend this is not restricted by IP address  as we do not have control of this IP. If your firewall supports DNS based rules then you can allow sldhthggrs.database.windows.net


Rule 2:
168.62.36.133  Port 1268 
You may have allowed access to this specific IP or allowed all access outbound over ports 1268 and 1433. If the latter is true, no further action is required. If you have limited the rule to the specific IP on port 1268 then you need to add the new IP of 138.91.127.99. Please enter the new IP address in addition to the existing IP 168.62.36.133. Only remove the existing IP after maintenance is confirmed to be complete. 


If you are unsure or need assistance please do not hesitate to contact the IAM Cloud Technical Support Team who will be happy to answer any questions. Contacting IAM Cloud Technical Support Log a Support Ticket at http://support.iamcloud.comEmail us at support@iamcloud.comCall us (UK, EU, Rest of World): +44 118 324 0000Call (US): +1 914 495 1298