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Knowledge base
Cloud Drive Mapper
Deployment Guide
22
Overview: How to set up Cloud Drive Mapper
Cloud Drive Mapper and Azure AD Permissions (Important)
Running Cloud Drive Mapper for the first time: Firewalls
How to download and install Cloud Drive Mapper on a stand-alone machine
Deploying Cloud Drive Mapper to Multiple Machines
See all 22 articles
Troubleshooting
12
Loading Cloud Drive Mapper classification depending on group (for users with Cloud Drive Mapper only)
Browsing folders on a mapped drive in CDM is slow
Office applications keep prompting for password when I open a document
Files get locked when using Office for desktop
My C drive is filling up very fast when Cloud Drive Mapper is installed
See all 12 articles
FAQ
3
What is Cloud Drive Mapper?
Is a drive mapped by Cloud Drive Mapper secure?
Does Cloud Drive Mapper (CDM) work with VMware?
General
Working with IAM Cloud Technical Support
7
Working with IAM Cloud Technical Support
IAM Cloud Release Process
Troubleshooting and working with IAM Cloud Technical Support
IAM Cloud Feature Request Process
How to escalate an IAM Cloud Support ticket
See all 7 articles
Office 365
5
How to manage File Versions With OneDrive For Business
How to access a customer's Office 365 Global Admin account details
How to Pre - Populate Skype for Business email address
How to report on Office 365 Useage
Which attributes are passed from Active Directory to Office 365
The Portal
How to
7
How to enable Administrator access to the IAM Cloud Portal
How to enable self service password reset (SSPR)
How to enable Known Password Reset (KPR)
How do Classifications in IAM Cloud work?
How to create new users or groups in the IAM Cloud Portal
See all 7 articles
Feature descriptions
5
What is a classification?
IAM Cloud Admin Portal Access for Each Tenancy Role
What is Login Control?
What are TouchPoints?
What happens if I set email SSPR option as Mandatory in the portal?
Authentication
How to
5
How to set up Yammer for Single Sign On
How to set up IAM Cloud Smartlinks
How to create a fully customised and branded user experience
How to Enable Single Sign On (SSO) in Firefox
Trusted Source Setup (V1) Latest
Troubleshooting
1
Users receive a blank page when attempting SSO into Office 365 with lightspeed in use
Whitepapers & Data Sheets
4
What is the IAM Cloud SSO Toolkit?
Information on how IAM Cloud can provide a customised Login Screen
Information on how IAM Cloud can provide a customised Login Screen
Customer requirements for IAM Cloud's full Branded Package Set up
FAQ
5
Can we install SPS on a non-main Domain Controller?
Does SPS (IAM Cloud Agent) need to be installed on each Domain Controller?
I am not comfortable giving IAM Cloud global admin access to Office 365, can you not use a normal account?
How long do changes normally take to flow through to Office 365?
Is Single Sign On supported for Mac Operating Systems?
Passwords
Deployment Guide
5
How to activate Self Service Password Reset by SMS
Setting up a dedicated Password Recovery/Management Portal for your users
How to activate the IAM Cloud Password Reset Services
What security questions can I set up for Self Service Password Reset?
How to clear the Self Service Password Reset challenge response questions for a user
How to
1
Triggering a one-time password (OTP) via the IAM Cloud API
Troubleshooting
1
Are any characters currently restricted when creating a password?
FAQ
3
What are Known Password Reset, Self-Service Password Reset and Password Policies?
Trusted Source SSO
What do the IAM Cloud password reset services look like to the end user on the logon screen?
Identity Management
How to
3
How to Install SPS on your Domain Controller
How to stop users creating groups in Office 365
How to create users in the IAM Cloud portal
Whitepapers
1
The Difference between IAM Cloud & Azure AD Premium + ADFS
Identity Management FAQ
3
What are Alumni?
Integrated 3rd Party Application API Releases
What are Classifications?
Licensing
1
Automatic licensing of synced IAM Cloud accounts
Onboarding
Introduction
3
An overview of the IAM Cloud onboarding process
What We Need From You For The Initial Call
Ensuring the default domain is suitable
Activation
5
Self Federation of Office 365 to the IAM Cloud Platform
List of usage Locations (country codes) for Office 365
Considerations when federating a child domain in Office 365
How to change Group Policy for Single Sign On
Group Policy for Single Sign On
How to
3
How to check your NetBIOS and FQDN
Disabling DirSync
Setting up a branded Login GUI for your users
Migrations
FAQ
1
FAQ - IAM Cloud Migration Services
How to
3
What You Need to Provide
How to Remove all Attributes associated to a Domain (Office 365 Domain Removal)
Recreating Outlook profiles after mail migration
Troubleshooting
0
Whitepapers
0
Community forums
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IAM Cloud Forums
Announcements
4
IF YOU HAVE IP RESTRICTIONS IN YOUR FIREWALL PLEASE READ THE INSTRUCTIONS BELOW
Posted by
Victoria Hamblin
,
over 1 year ago
Last Reply
by Victoria Hamblin,
over 1 year ago
Attention: Restricted characters for passwords.
Posted by
Victoria Hamblin
,
over 1 year ago
Last Reply
by Victoria Hamblin,
over 1 year ago
Our new improved Self Service Password Reset service is here!
Posted by
Victoria Hamblin
,
over 1 year ago
Last Reply
by Victoria Hamblin,
over 1 year ago
See all 4 topics
Feature Requests
6
Password Reset security questions, currently displays answers in plain text
Posted by
Mike Rainbird
,
over 3 years ago
Last Reply
by Victoria Hamblin,
over 1 year ago
Show Recovery Email Address when sending one-time passcode
Posted by
Micah Norton
,
almost 2 years ago
Last Reply
by Victoria Hamblin,
over 1 year ago
MFA Support for Cloud Drive Mapper
Posted by
Avian Decosta
,
about 2 years ago
Last Reply
by Victoria Hamblin,
over 1 year ago
See all 6 topics
Tips and Tricks
1
Invitation to all our Customers and Partners!
Posted by
Victoria Hamblin
,
almost 4 years ago
Last Reply
by Victoria Hamblin,
almost 4 years ago
Report a problem
0