Summary


The password service is configured and enabled in the IAM Cloud portal.


When you have activated the password service you will have additional options on logging on to a federated application.




Reset password will present users with Fig 1.




Manage Settings will present users with Fig 6. 





From the IAM Cloud Portal home page select Features > Known Password Reset or Self Service Password reset.


You can chose from 4 Self Service password reset options. *Please note SMS has an additional cost and needs to be activated. Please contact support if you would like more information on this option.

  • Known Password
  • Email
  • SMS
  • Challenge Response (questions & answers)


Full details on this service can be found in the Self Service Password Deployment Guide



If you need any assistance please do not hesitate to  contact our Technical Support Team:

IAM Cloud's Technical Support Team.

Support Portal: http://support.iamcloud.com

Email us: support@iamcloud.com

Phone (UK): +44 118 324 0000

Phone (US): +1 914 495 1298