' FAQ : IAM Cloud Technical Support ' '


Can we install SPS on a non-main Domain Controller?
Summary Some customers keep their main domain controller "Clean" and do not want to install anything on there. There is no prob...
Wed, 5 Oct, 2016 at 11:45 AM
Does SPS (IAM Cloud Agent) need to be installed on each Domain Controller?
Summary SPS is the software that sends all of your new objects, changes to attributes and password resets to us so that our system can process them.  ...
Mon, 13 Jun, 2016 at 8:55 AM
I am not comfortable giving IAM Cloud global admin access to Office 365, can you not use a normal account?
Summary Unfortunately a normal account does not give us the authorisation to create, edit, and delete users, assign and edit licences, nor to res...
Sun, 25 Sep, 2016 at 2:23 PM
How long do changes normally take to flow through to Office 365?
Summary There are two types of changes that flow through our systems: Passwords and Attribute Changes. Passwords are usually set within...
Mon, 13 Jun, 2016 at 10:16 AM
Is Single Sign On supported for Mac Operating Systems?
IAM Cloud supports Single Sign On (SSO) for Mac OS in the following browsers: · Chrome · Firefox · Opera Please not...
Sun, 25 Sep, 2016 at 2:34 PM
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