Deployment Guide

How to activate the IAM Cloud Self Service Password Reset Service
Summary IAM Cloud's Self Service Password Reset service allows end users to reset their password without having to contact their IT Department. Thi...
Thu, 15 Mar, 2018 at 8:33 AM
How to activate Self Service Password Reset by SMS
Summary Unlike the other Self Service Password Reset options which are activated via the IAM Cloud Portal, the SMS SSPR service needs to be enabled via ...
Thu, 8 Mar, 2018 at 3:09 PM
Setting up a dedicated Password Recovery/Management Portal for your users
Summary   Through a simple Smartlink we can also set you up a dedicated Portal where you can direct your users to change their password or  setup/manage t...
Thu, 8 Mar, 2018 at 4:02 PM
What security questions can I set up for Self Service Password Reset?
Summary Having users answer some pre-defined security questions in order to reset their password is one of the Self Service Password reset options avail...
Thu, 8 Mar, 2018 at 2:33 PM
How to reset the Self Service Password Reset options for a user
Summary Administrators are able to reset the SSPR Security questions for a user via the IAM Cloud Admin portal. In a future release you will also be abl...
Fri, 4 May, 2018 at 8:35 AM
How to provide access to Advanced Self Service Password Reset Feature and user guide.
Please note this is only available to customers on our Advanced Plan. Before distributing to customers please check with Customer Success Management on wh...
Thu, 8 Mar, 2018 at 2:20 PM