This article relates to our Simple Sign-On and IDx products. 

Simple Sign-On and IDx both provide automated licensing to Microsoft 365. In order to do this, all users provisioned to Microsoft 365 need to have the correct usageLocation (aka country code) set.

If you currently have this attribute set in your Active Directory, fantastic, our default configuration will work right away.

However, if you don't have usage location set in your AD, then we will need to set this attribute for you during the identity sync. In order to help us do this, we need you to tell us which usageLocation (country code) is correct for your region.

An up to date list of usageLocation's can be found on the link below (Office 365 uses the "Alpha-2-code"):

If you need any assistance please do not hesitate to contact us at: