This article relates to our products Simple Sign-On and Surp4ss!


Having users answer some pre-defined security questions in order to reset their password is one of the Self Service Password reset options available to you on our Password Service.


There are 38 questions available in the IAM Cloud Portal for administrators to have their users answer. Up to 10 questions can be selected.


  1. What was your childhood nickname?
  2. What is the name of your favourite childhood friend?
  3. What street did you live on when you were 10 years old?
  4. What is your oldest sibling’s birthday month and year? (e.g., January 1900)
  5. What is the middle name of your oldest child?
  6. What is your oldest sibling's middle name?
  7. What is your oldest cousin's first and last name?
  8. In what city does your nearest sibling live?
  9. What is your oldest brother's birthday month and year? (e.g., January 1900)
  10. What is your maternal grandmother's maiden name?
  11. What is the name of the place your wedding reception was held?
  12. What is the name of your first school?
  13. What is a memorable address?
  14. What is a memorable date?
  15. Who is your favourite artist?
  16. What year was your mother born?
  17. What year was your father born?
  18. What are the last four digits of a memorable telephone number?
  19. Who is the most famous person you have ever met?
  20. When you were young, what did you want to be when you grew up?
  21. What were the last four digits of your childhood telephone number?
  22. What was your first job?
  23. What was your childhood nickname?
  24. What was the name of your first pet?
  25. What was the name of your childhood hero?
  26. What was the name of your favorite stuffed animal?
  27. What city were you in on New Year's 2000?
  28. What is your favorite food?
  29. What was the make and model of your first car or motorcycle?
  30. What is the name of the place in which you held your first wedding reception?
  31. What is the last name of your favorite teacher in high school?
  32. What was the first and last name of your childhood best friend?
  33. What was your favorite sport in high school?
  34. In what city did your parents meet?
  35. What was the first and last name of your first significant other?
  36. What was the name of the street of your first childhood home?
  37. What is your maternal grandmother's first and last name?
  38. In what city was your father born?


If you have any questions or need any help, please contact support@iamcloud.com