Compatibility

Cloud Driver Mapper supports the following platforms:

  • Windows 10
  • Windows 11
  • Server 2012 R2 - Limited support
  • Server 2016
  • Server 2019
  • Server 2022
  • Citrix XenApp
  • Citrix XenDesktop 
  • Windows Server RDS 
  • VMWare Horizon


Please note that we no longer support Office 2013/16, Server 2008 R2, Windows 7 or any 32bit OS.

We highly recommend to use the latest version of Office, M365apps. For versions below this we only provide limited support.



Pre-requisites


1) Web client

The web client service need to be installed, details are further down below. Please note by default it is not installed on Server 2016 or 2019. 


2) Internet Zone settings


Its recommended to have the below entry in trusted sites. For SSO the appropriate SSO URL will need to be in local intranet zone. 

  • For GPO settings                    
    • Local Intranet Zone  = 1
    • Trusted Zone            = 2

 

3) SharePoint permissions

This article details the level of permissions required to map drives to SharePoint sites.


4) Firewall / Proxy / Filtering 


Cloud Drive Mapper can occasionally be blocked by any firewalls / proxy / filtering etc etc that in place. To workaround these we recommend to whitelist the following URL's:


cdm.iamcloud.net

fed.federate365.com

 

5) .NET version 4.8 or above


For Cloud Drive Mapper to successfully work, at least Framework .NET 4.8 must be installed.

If you do not already have this installed it can be accessed via a Windows Update.  NET Framework should be selected from the optional downloads to install the latest version.

Or alternatively, you can use this URL: https://msdn.microsoft.com/en-us/library/5a4x27ek(v=vs.110).aspx


If you’re not too sure which .NET Framework you’re currently running, follow the steps below.


How to check the .NET version


Run the following query as a command line :-

reg query "HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full" /v Version


Or press ‘Windows+R’ on your desktop or alternately click start and chose the option ‘Run’.



In the run box, type Regedit.exe to open your registry editor.

Once open, go to the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

If that location does not exist, you don’t have .NET Framework 4.6 or later.



Check for a DWORD value named Release. The existence of the Release DWORD indicates that the .NET Framework 4.5 or newer has been installed on that computer.


The value of the Release DWORD indicates which version of the .NET Framework is installed.






WebClient service (Server 2012,16,19)


The web client service is included in the WebDAV Redirector feature. To install via PowerShell:


Install-WindowsFeature WebDAV-Redirector –Restart


The server will then need a reboot. After the reboot, verify that you have the WebDAV-Redirector feature installed:


Get-WindowsFeature WebDAV-Redirector | Format-Table –Autosize


To select the automatic start:


Set-Service WebClient -StartupType Automatic


Set-Service MRxDAV -StartupType Automatic


Start the services by running the following commands:


Start-Service WebClient


Start-Service MRxDAV



To install via Server Manager


2012:


Start Server Manager | Manage | Add Roles and Features






Select Installation Type of Role based or feature based installation







Choose the server to install the feature on (in my case I’m running server manager locally on the server I want to install the WebClient service on)

cameron-dwyer-windows-add-webclient-webdav-support-03-select-server

Just click Next to skip over Server Roles (it’s a feature we want to enable not a role)

cameron-dwyer-windows-add-webclient-webdav-support-04-skip-server-roles

Expand the User Interfaces and Infrastructure feature. By default this feature is partially installed. We need the Desktop Experience component of this feature. The WebClient is bundled with this component. It is only possible to install the WebClient by enabling the entire Desktop experience and WebClient is not available on it’s own.

cameron-dwyer-windows-add-webclient-webdav-support-05-enable-desktop-experience

Check Desktop Experience and you will be prompted to also install the pre-requisite Ink and Handwriting Services. Click Add Features.

cameron-dwyer-windows-add-webclient-webdav-support-06-enable-ink-handwriting-services

 

This change required a server restart for me (and the feature installation continued after the restart) so check the option to have the server automatically restart if required.

cameron-dwyer-windows-add-webclient-webdav-support-07-confirm-restart

Click Install and your server should restart and the feature installation will complete once the server comes back up.

cameron-dwyer-windows-add-webclient-webdav-support-08-installation-finished

Now check the Windows Services and ensure WebClient is present and running

cameron-dwyer-windows-add-webclient-webdav-support-09-verify-webclient-service-running



2016 + 2019:



The WebClient service is included in the “WebDAV Redirector” feature.


windows_server_2016_and_sharepoint_sites_open_with_explorer_mode_02

 

windows_server_2016_and_sharepoint_sites_open_with_explorer_mode_03

 

windows_server_2016_and_sharepoint_sites_open_with_explorer_mode_04




About: Cloud Driver Mapper