CDM Troubleshooting

Articles on how to troubleshoot Cloud Drive Mapper if something isn't working as expected.

Using read permissions instead of edit to map SharePoint drives
Summary  Version 2.2.xx and above of cloud drive mapper requires the end user to have edit permissions on the SharePoint site that is being mapped. Howe...
Mon, 22 Jul, 2019 at 1:19 PM
Drives not showing in Explorer
Issue Cloud Drive Mapper has mapped the drives and reports them as mapped but they are not seen within Explorer. The most likely cause for this is that...
Thu, 10 Sep, 2020 at 2:26 PM
(Legacy article - only applies to versions 2.0-2.6) App locker is blocking the chromium browser built into cloud drive mapper
Summary Cloud Drive Mapper versions 2.0-2.6 used a built in Chromium browser. If app locker is present on the device, then this can sometimes block it...
Thu, 10 Sep, 2020 at 2:26 PM