Troubleshooting

Unable to authenticate in Cloud Drive Mapper
Summary A common problem that we get with Cloud Drive Mapper is that a user receives the error: 'Unable to Authenticate.' Details An e...
Wed, 27 Jun, 2018 at 3:08 PM
Using read permissions instead of edit to map SharePoint drives
Summary  Version 2.2.xx and above of cloud drive mapper requires the end user to have edit permissions on the SharePoint site that is being mapped. Howe...
Mon, 22 Jul, 2019 at 1:19 PM
App locker is blocking the chromium browser built into cloud drive mapper
Summary Cloud drive mapper has a built in chromium browser. If app locker is present on the device, then this can sometimes block it from running, r...
Wed, 11 Mar, 2020 at 2:47 PM