This article relates to our products Simple Sign-On and Surp4ss!

IAM Cloud's password features are configured and enabled in the IAM Cloud portal.

When you have activated the your password reset features, you will have see additional options on login screen (Simple Sign-On only) or Surp4ss! password reset portal. 

Reset password will present users with Fig 1.

Manage Settings will present users with Fig 6. 

From the IAM Cloud Portal home page select Features > Known Password Reset or Self Service Password reset.

You can choose from 4 Self Service password reset options. 

  • Known Password
  • Email
  • SMS
  • Challenge Response (questions & answers)

If you have any questions or need any help, please contact