General Troubleshooting

Articles on how to troubleshoot Simple Sign-On if something isn't working as intended.

Users receive a blank page when attempting SSO into Office 365 with lightspeed in use
Summary When a user attempts to SSO into the 365 they're presented with a blank white page and are unable to progress any further. Root Cause ...
Mon, 26 Feb, 2018 at 11:24 AM
Are any characters currently restricted when creating a password?
Summary When users create a password there are certain characters that are restricted. Details Currently the following Characters are not pe...
Mon, 4 Jun, 2018 at 1:21 PM