Issue

Cloud Drive Mapper has mapped the drives and reports them as mapped but they are not seen within Explorer.


The most likely cause for this is that a certain permission hasn't been applied to the particular site in Sharepoint to which the mapping refers.


There is a tick box that needs to be applied to which ever role the user is a member of. EG Sharepoint Visitors > Read Permission


Navigate to Sharepoint Site Permissions then follow the direction as described below.


Under >  Site Permissions   >  Browse Directories  -  Enumerate files and folders in a Web site using SharePoint Designer and Web DAV interfaces


To get to this location see screenshots below


Step 1 - Click Permission Levels


Step 2 - Click Read




Step 3 - Permissions Levels Screen ( Scroll down to 2nd image section - Site Permissions > click Browse Directories - Enumerate files and folders in a Web site using Sharepoint Designer and Web DAV interfaces )